User experience quotes:

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  • The utmost thing is the user experience, to have the most useful experience. -- Marissa Mayer
  • DOS is ugly and interferes with users' experience. -- Bill Gates
  • The strategy of Tumblr is very elegant.. The atomic unit of user experience is the same as the ads. -- Fred Wilson
  • The entire customer or user experience-from raising awareness, to buying a product / taking action, to getting customer support-is going digital. -- Colleen Jones
  • Most business models have focused on self interest instead of user experience. Those are the kinds of problems we solve to solve. -- Tim Cook
  • There is critical mass with high-speed Internet connections, so video is a good user experience. And that means there can be critical mass for advertisers. -- Jim C. Walton
  • The best user experiences are enchanting. They help the user enter an alternate reality, whether it's the world of making music, writing, sharing photos, coding, or managing a project. -- Kathy Sierra
  • I have my team focused on the front end, working on the user experience, and making sure we have all the wiki-like tools people need to work on the site. We're just cranking away. -- Jimmy Wales
  • If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own -- Jesse James Garrett
  • What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience. -- Aaron Levie
  • Everything at Apple can be best understood through the lens of designing. Whether it's designing the look and feel of the user experience, or the industrial design, or the system design, and even things like how the boards were laid out. -- John Sculley
  • If we're honest with ourselves, our user experience hadn't kept up with the competition. In the first ten years eBay created the market. Now we're positioning ourselves to innovate off our core platform. This is not a project. We're never done. -- John Donahoe
  • My videos are coming from the perspective of someone who bought the device, used it and is giving impressions on the actual usage. Sometimes 2 different behind-the-scenes engienering decisions will yield the same user experience, in which case I won't even mention it. -- Marques Brownlee
  • Five years ago, the heroes were technologists. Today, the heroes are designers building out a user experience. You can have the most amazing technology in the world, but if it's not put in a form that's useful and desirable, you won't be successful. -- Robert Brunner
  • If you're building a startup or any sort of organization, take a few moments to reflect on the qualities that the people you most enjoy working with embody and the user experience of new people joining your organization, from the offer letter to their first day. -- Matt Mullenweg
  • What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience. -- Salman Khan
  • Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply. -- Steve Jobs
  • I think a successful company is one where everybody owns the same mission. Out of necessity, we divide ourselves up into discipline groups. But the goal when you are actually doing the work is to somehow forget what discipline group you are in and come together. So in that sense, nobody should own user experience; everybody should own it. -- Donald A. Norman
  • User experience is important to strategy, -- Nathan Shedroff
  • Things that are ultimately complex must have a simple end user experience if they are to be successful. -- Homaro Cantu
  • Within HTC, hundreds of ideas are tested and discarded to find those rare ideas that define the HTC user experience. -- Cher Wang
  • The healthcare industry has never had a priority on user experience because there has been little competition. Prices have never been transparent. -- John Sculley
  • Historically, software for business was seen as unsexy because the products were seen as so poor - they provided such a poor user experience. -- Justin Rosenstein
  • Dropbox sweats the user experience details as commendably as it masters the considerable engineering challenges required to reliably sync files everywhere a user may need them. -- Jeffrey Zeldman
  • Twitter is all about user experience - the fact that it is so easy, so clean, so unencumbered has won it so many users and fans, for so many different reasons. -- Rachel Sklar
  • If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own. -- Jesse James Garrett
  • The biggest challenge for open source is that as it enters the consumer market, as projects like WordPress and Firefox have done, you have to create a user experience that is on par or better than the proprietary alternatives. -- Matt Mullenweg
  • User experience is everything. It always has been, but it's undervalued and underinvested in. If you don't know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board. -- Evan Williams
  • The old computing was about what computers could do; the new computing is about what users can do. Successful technologies are those that are in harmony with users' needs. They must support relationships and activities that enrich the users' experiences. -- Ben Shneiderman
  • User experience is really the whole totality. Opening the package good example. It's the total experience that matters. And that starts from when you first hear about a product experience is more based upon memory than reality. If your memory of the product is wonderful, you will excuse all sorts of incidental things. -- Donald A. Norman
  • Too many companies believe that all they must do is provide a 'neat' technology or some 'cool' product or, sometimes, just good, solid engineering. Nope. All of those are desirable (and solid engineering is a must), but there is much more to a successful product than that: understanding how the product is to be used, design, engineering, positioning, marketing, branding-all matter. It requires designing the Total User Experience. -- Donald A. Norman
  • We're not done yet, but two things WordPress has been able to exemplify is that open source can create great user experiences and that it's possible to have a successful commercial entity and a wider free software community living and working in harmony. -- Matt Mullenweg
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  • Working with lots of old media clients, I've had a front-row seat on the ascension of new social players and the decline of traditional news outlets. And it's clear to me that old media has an awful lot to learn from social media, in particular in five key areas: relevance, distribution, velocity, monetization, and user experience. -- Ryan Holmes
  • Yahoo! is committed to building the richest set of premium and personalized content experiences for our users. -- Ross Levinsohn
  • Madefire is igniting a new era by creating a modern, dynamic reading experience and bringing that to the millions of iPad users around the world. -- Dave Gibbons
  • WhatsApp only wanted to focus on how current users were engaging with the product. Like how they did not use advertising and kept the experience uncluttered. -- Jim Goetz
  • Generally, our approach with products at Google is to first develop the right user base and then to figure out what's the right experience for the ads. -- Susan Wojcicki
  • Fox Interactive Media's acquisitions of Newroo and kSolo demonstrate our commitment to empowering users with interesting tools that they can use to further enhance their online experience and online identity. -- Ross Levinsohn
  • Our theory is, if you need the user to tell you what you're selling, then you don't know what you're selling, and it's probably not going to be a good experience. -- Marissa Mayer
  • Over the near term there is clearly the opportunity to work with Microsoft to do to a better job of creating a more secure Windows experience for users around the world. -- John W. Thompson
  • Ultimately, it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life, and brands will have to simply follow suit. -- Simon Mainwaring
  • Utrip makes it easy for travelers to experience the destination highlights that most interest them, be it food, art or history. Just like a culinary experience, every palate is different, and Utrip is all about personalizing travel for their users. -- Tom Douglas
  • We are a consumer company and our success is directly linked to our users trusting us. Therefore we have the same incentive as the user: they want to see relevant advertising so their experience of Google is positive and we want to deliver it. -- Susan Wojcicki
  • I want to make sure (a user) can't get through ... an online experience without hitting a Microsoft ad. -- Steve Ballmer
  • Microsoft could help Facebook with one of the biggest challenges, namely monetizing its traffic without reducing the user's experience. It's obvious that Microsoft needs traffic and Facebook needs search. -- David Einhorn
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