Satisfaction of customers quotes:

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In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that. -- Bill Gates
I think I've done a good job in the industry from the standpoint of employee morale and customer satisfaction, and as an innovative thinker in tech. -- David Duffield
Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well. -- John Mackey
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? -- Brian Tracy
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! -- Niki Lauda
We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before. -- Ralph de la Vega

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