Patient satisfaction quotes:

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When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare. -- Alexandra Robbins
A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient-satisfaction survey question. -- Alexandra Robbins
The theological virtue of hope is the patient and trustful willingness to live without closure, without resolution, and still be content and even happy because our Satisfaction is now at another level, and our Source is beyond ourselves. -- Richard Rohr
Reducing the price of AIDS drugs gave me so much satisfaction that I've been thinking what else I could do. One day, I thought, 'Let's look at cancer and see how we can spare cancer patients' unnecessary suffering.' -- Yusuf Hamied

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