Giving good service quotes:

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Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business. -- John Caudwell
And you realise you're doing a public service in making people happy - as a musician you can give people something a doctor, a lawyer, a politician cannot give them that. It's not scientific. It's spiritual - a good feeling. And although you don't know them personally, the audience are like your friends. -- Billy Ocean

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