different between banking vs touchpoint

English

banking (countable and uncountable, plural bankings)

The business of managing a bank.
The occupation of managing or working in a bank.
(aviation) A horizontal turn.
A mechanical component to prevent vibration in a timepiece, etc.
- 1825, Royal Society of Arts (Great Britain), Transactions of the Society Instituted at London for the Encouragement of Arts, Manufactures, and Commerce
  The balances of all moveable time-keepers, the chronometer excepted, are prevented from vibrating beyond the proper arc by what is called bankings. The inferior escapements are very easily banked; a pin fixed in the balance, coming in contact with one or two studs, is sufficient for that purpose. […]
(rail transport) The practice of assisting a train up a steep incline (called a bank) with another locomotive at the rear.

banking

touch +? point

touchpoint (plural touchpoints)

A physical point of contact; a surface which regularly is touched by people.
(business) An encounter where customers and business engage to exchange information, provide service, or handle transactions.
The touchpoints in retail banking include tellers and ATMs.

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