Vijay Govindarajan quotes:
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The more you hardwire a company on total quality management, the more it is going to hurt breakthrough innovation,
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Companies over-emphasize idea generation and under-emphasize idea execution when it comes to innovation.
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The mindset that is needed, the capabilities that are needed, the metrics that are needed, the whole culture that is needed for discontinuous innovation, are fundamentally different.
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We must think of innovation as doing a lot more for a lot less (money) for a lot more (people).
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