Sharon Lee quotes:

The moment you say I know everything is the end of your growth

Every time you get the world by the tail, she thought, you gotta remember there's teeth on the other end.

Let us return to 'no'. It has the charm of brevity.

The moment you say 'I know everything' is the end of your growth.

The principles of good human-to-computer interface design are simplicity, support, clarity, encouragement, satisfaction, accessibility, versatility, and personalization. While it's essential to heed these, it's also important to empathize with and inspire your audience so they feel you're treating them less like a faceless user and more like a human being.

Who is old enough to ask, is old enough to know.