Ricardo Semler quotes:

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  • A high percentage of organisations develop a military rationale, whereby only a very small number of people make all of the decisions. There is little wonder, then, that people aren't keen to get out of bed and come to work on a Monday morning.

  • In life, we do not give employees enough leeway. If you look around Semco's office, there are plenty of empty desks. The question is - where are these people? I do not have the slightest idea, but I am not interested.

  • The era of using people as production tools is coming to an end. Participation is infinitely more complex to practice than conventional corporate unilateralism, just as democracy is much more cumbersome than dictatorship. But there will be few companies that can afford to ignore either of them.

  • To survive in modern times, a company must have an organizational structure that accepts change as its basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest - quality of product, productivity of workers, profits for all - will follow.

  • The purpose of work is to make the worker - whether a working stiff or a CEO - feel good about life.

  • The purpose of work is not to make money. The purpose of work is to make the workers, whether working stiffs or top executives, feel good about life.

  • Growth and profit are a product of how people work together.

  • There are companies which are prepared to change the way they work. They realize that nothing can be based on what used to be, that there is a better way. But, 99 percent of companies are not ready, [they are] caught in an industrial Jurassic Park.

  • People are responsible adults at home. Why do we suddenly transform them into adolescents with no freedom when they reach the workplace?

  • Large, centralized organizations foster alienation like stagnant ponds breed algae.

  • People are too keen to follow standard preconceptions of how organisations should work. All too often, we feel that we are unable to make changes and so hope that someone, somewhere in your organisation knows what we are doing and what the overall aim is.

  • Every one of us has learned how to send emails on Sunday night. But how many of us know how to go a movie on Monday afternoon. You've unbalanced your life without balancing it with someone else.

  • Bill Gore from Goretex was a very strong influence because he was one of the first larger companies to experiment with freedom in the workplace.

  • I once worked it out - after $12 million, all millionaires are the same. That's because we're all humans, confined to human scale. How many homes can you live in? How many meals can you eat? You can have a living room the size of a cathedral, but you won't live in it. It's too big.

  • One of the things that is very silly - and I hear from educators all the time - is that schools essentially teach kids to learn. They don't need school for that. Learning is what they do best.

  • Man is by nature restless. When left too long in one place he will inevitably grow bored, unmotivated, and unproductive.

  • No-one works for money alone and tapping into what people want from their careers and what they have to offer is essential.

  • If you look at any kind of modern organization and you think, 'What are the foremost tools of power?' You will find that it is information.

  • For a company to excel, employees must be reassured that self-interest, not the company's, is their foremost priority. We believe an employee who puts himself first will be motivated to perform.

  • Human nature demands recognition. Without it, people lose their sense of purpose and become dissatisfied, restless, and unproductive.

  • If we do not let people do things the way they do, we will never know what they are really capable of and they will just follow our boarding school rules.

  • The best way to invest corporate profits is to give them to the employees.

  • Once employees feel challenged, invigorated and productive, their efforts will naturally translate into profit and growth for the organisation.

  • Forget socialism, capitalism, just-in-time deliveries, salary surveys, and the rest ... concentrate on building organizations that accomplish that most difficult of all challenges: to make people look forward to coming to work in the morning.

  • I believe no one can afford, endure or can stomach leaving half a life in the parking lot when she or he goes to work. It's a lousy way to live and a lousy way to work.

  • If you are giving back, you took too much.

  • It is not socialist, as some of our critics contend. It isn't purely capitalist, either. It is a new way. A third way. A more humane, trusting, productive, exhilarating, and, in every sense, rewarding way.

  • Only two things grow for the sake of growth: businesses and tumors.

  • People have a reservoir of talent worth discovering. They just have to be given the opportunity to discover it in themselves

  • The key to getting work done on time is to stop wearing a watch.

  • The key to management is to get rid of the managers.

  • There is no contest between the company that buys the grudging compliance of its work force and the company that enjoys the enterprising participation of its employees

  • We have absolute trust in our employees. In fact, we are partners with them.

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