Peter Morville quotes:

Note that the #1 Top Reviewer at Amazon (4550 book reviews) is Harriet Klausner, formerly an acquisitions librarian in Pennsylvania. This just goes to show that librarians were destined to rule the Web.

Librarians are on the front lines of an invisible struggle over our information diet and, for better or worse, the scales are not tipping in their direction.

The design of good houses requires an understanding of both the construction materials and the behavior of real humans.

Findability precedes usability. In the alphabet and on the Web. You can't use what you can't find.

What we find changes who we become.