Fernando Flores quotes:

But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.

I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.

That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition.

Great work is done by people who are not afraid to be great.

You have to be able to risk your identity for a bigger future than the present you are living.

A feel-good style can be a symptom of unawareness or lack of caring.

You have one big mythology in your favor: Everyone believes that you Europeans are impeccable. But I know you are jerks.

I made my own assessment of my life, and I began to live it. That was freedom.

Hope is the raw material of losers.

When I left prison, I had to figure out how to embrace my past.

When trust improves, the mood improves.

I never blamed Pinochet, or my torturers, or external circumstances.

When I left prison, I had to figure out how to embrace my past,

Our worst comes out when we behave like robots or professionals.

An organsation's results are determined through webs of human commitments, born in webs of human conversations.

We don't realize how much we create reality through language. If we say that life is hard, it will be hard.

We live in an extraordinary time. We are caught up in a pace of social and technological change that makes our work, our business and education, sources of anxiety and unfulfillment. Thinking about our thinking and observing our observations can bring us a new world in which work becomes a place for innovation, and in which peace, wisdom, friendship, companionship and community can exist. Let us design this world together.

We live in an extraordinary time

Our best comes out when we have honest discussions.