Colleen Barrett quotes:

When it comes to getting things done, we need fewer architects and more bricklayers.

Weâ??re in the Customer Service businessâ??we just happen to provide airline transportation.

Work is either fun or drudgery. It depends on your attitude. I like fun.

When I think about who influenced my life the most as a Leader, I think of my Mother. She, more than anyone, taught me how to lead with love.