Chris Argyris quotes:
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In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior.
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Managers who are skilled communicators may also be good at covering up real problems.
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Individual learning is a necessary but insufficient condition for organizational learning.
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Smart people don't learn... because they have too much invested in proving what they know and avoiding being seen as not knowing.
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Success in the marketplace increasingly depends on learning. Yet most people don't know how to learn.
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One must treat theory-in-use as both a psychological certainty and an intellectual hypothesis.
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