Barry Moltz quotes:
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What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
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Entrepreneurs start businesses because ... they have no choice. Passion and energy drive them on good days and sustain them on bad days
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Only Experience Teaches You: You can't learn skiing by watching videos. They might help but you still need to find a place with snow, put your skis on, and thrust yourself down the mountain.
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I have never been much of a follower although I like to learn.
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