TJ Hoisington quotes:

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  • No matter the job or position you have, you have the power to create positive or negative experiences for your customers. Where do you lean?

  • Courage is not the absence of fear. It is feeling the fear and doing it anyway.

  • There is a difference between CAN'T and WON'T. 'Can't' can be the result of lacking physical ability, but 'won't' has more to do with attitude.

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