Peter R. Scholtes quotes:

Changes made by management today make no improvement.

You will be most effective when members can complement each other without embarrassment and disagree without fear.

Managers must see themselves as experimenters who lead learning, not dictators who impose control.

The common objection to seniority pay is, "It's rewarding dead wood!" My response is, "Why do you hire dead wood? Or why do you hire live wood and kill it?"

There is a difference between having a vision and suffering from a hallucination.