John Ilhan quotes:
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If you treat staff as your equal, they'll roll their sleeves up to get the job done.
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It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.
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This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
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We react very quickly in the market. We can make quick changes.
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Don't let anyone say you can't do it.
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It takes a lot more to run a good business than just trailing commissions or kickbacks otherwise everybody would succeed, wouldn't they?
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It was quite tough, not many opportunities. I remember in primary school, one of my teachers said, "As for you young man, you haven't got much of a future."
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Don't let anyone say you can't do it. To be successful, you need to fail. The more failures you have, the more successes you will have. People just don't get that.