Harold S. Geneen quotes:

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  • The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication.

  • In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

  • Leadership is practiced not so much in words as in attitude and in actions.

  • Management manages by making decisions and by seeing that those decisions are implemented.

  • Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

  • A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.

  • Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

  • It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.

  • The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

  • Uncertainty will always be part of the taking charge process.

  • If your desk isn't cluttered, you probably aren't doing your job.

  • Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

  • It's better to take over and build upon an existing business than to start a new one.

  • Leadership cannot really be taught. It can only be learned.

  • You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

  • He suffered from paralysis by analysis.

  • Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

  • You can't run a business or anything else on a theory.

  • You cannot run a business, or anything else, on a theory.

  • We must not be hampered by yesterday's myths in concentrating on today's needs.

  • I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them.

  • The worst disease which can afflict business executives in their work is not, as popularly supposed, alcoholism; it's egotism.

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