Douglas McGregor quotes:

Trust means "I know that you will not-deliberately or accidentally, consciously or unconsciously-take unfair advantage of me." It means "I can put my situation at the moment, my status and self-esteem in the group, our relationship, my job, my career, even my life in your hands with complete confidence."

Relationships is a growing part of life; not life growing apart.

Our goal should be minimum standardization of human behavior.

Then it becomes necessary to get the field organisation to accept the help provided. This is normally the role of the Change Manager; to implement the change that no-one asked for or wants.

The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.

Most teams aren't teams at all but merely collections of individual relationships with the boss. Each individual vying with the others for power, prestige and position.

Man is a wanting animal - as soon as one of his needs is satisfied, another appears in its place. This process is unending. It continues from birth to death.

An objective without a plan is a dream.

Man lives by bread alone, when there is no bread.